Minimum Order Quantity (MOQ): All orders are subject to a Minimum Order Quantity (MOQ) requirement. For general instruments, the MOQ is set to 1 (One) instrument. Special items are subject to MOQ, determined on a case-by-case basis.

Guarantee Period: We provide a guarantee period of 1 year for all instruments, covering rust, corrosion, pitting, and any other manufacturing-related defects.

Shipping Time: Products in stock will be shipped within 4-6 working days. For out-of-stock items, the shipping duration is approximately 20-30 days, depending on the order size and the nature of the instruments. Regular customers benefit from reduced shipping periods with customer-specific inventory maintained at our facility.

Delivery Time: Our delivery time typically ranges within 10 days, varying based on the region of delivery. With our trusted partners, such as “DHL” and “UPS,” the average delivery time is 6 working days for global shipping, including shipping from Pakistan to worldwide destinations.

International Customs Duties and Taxes: International buyers are responsible for any customs duties and taxes imposed by their respective countries upon package receipt. Turabi Surgical disclaims responsibility for any fees related to international customs. Additionally, any delays in customs clearance in the buyer’s country are beyond our control and responsibility.

Additional Shipping Method: Apart from “DHL,” we also facilitate shipping through other trusted couriers, including “UPS,” for efficient and reliable delivery from Pakistan to worldwide destinations.